NYC Office Suites, a leading executive suite operator with three locations in Manhattan, have won
In April 2010, officebroker.com President and co-founder Andy Haywood launched the ‘Business Center of the Month’ award scheme, designed to recognize US executive suites that offer an exceptional level of service, a supportive business environment, and that work proactively and efficiently with the officebroker.com team.
Nine centers won the Business Center of the Month award last year, between April – December, and each center was automatically put forward for the overall Business Center of the Year title.
The group represented a wide range of executive suite centers, from independent operators such as Hampton Business Center in Pembroke Pines FL, to the mighty Corporate Office Centers and their Alpharetta location in Georgia.
The overall winner was chosen by President Andy Haywood and Vice President Billy Knauss, and it proved to be a difficult decision based on the exceptional quality and high standard of service provided by all nine centers.
According to Andy, the consistent and proactive way that NYC Office Suites communicate with the officebroker.com team, their high quality fit-out and “outstanding” customer service, were just some of the points that earned their Plaza District location the title of Business Center of the Year 2010.
“Plaza District is an outstanding center,” said Andy, commenting on the third and most recent addition to the NYC Office Suites portfolio. “It offers a great range of facilities for clients, but one of the things that really stood out to me was the level of service provided by their team. NYC Office Suites and in particular the team at Plaza District never fail to deliver on their clients’ needs.”
Daniel Entwistle, President of NYC Office Suites, commented:
“In less than a year we have developed a technologically advanced and customer friendly business center, meeting all of the needs of today’s demanding NYC office space customers. The progress has been nothing short of extraordinary and we are quite humbled.”
These sentiments are supported by clients of Plaza District, who have supplied written feedback of their tenancy at the business center.
Ed Brennan, President/CEO at Aavis Resources, formerly owned an office but has recently moved into an executive suite at Plaza District. He commented that the result has turned out to be “terrific”, adding: “We love the beautiful offices. I cannot believe I did not do this sooner. This is great for my business!”
Another endorsement comes from Spencer M. Houldin of Ericson Insurance Advisors. Spencer commented that the team “could not be happier” with their offices and that the on-site staff “could not be more helpful and capable”. He added, “We are proud of our new home!”
Client services aside, a key part of winning the award is down to the way that NYC Office Suites work with the officebroker.com team. This is a vital piece of the office search process, as it enables officebroker.com to deliver accurate information to its clients and ultimately deliver a proficient service.
This is even more important based on the fact that as a broker, officebroker.com is based in one location and therefore the team do not meet clients in person or tour buildings with them, which places significant emphasis on regular and effective communication channels.
Not only does a smooth end-to-end service enable clients to trust the service and find the right space that meets both their needs and that of the office provider, it also leaves a good impression of the executive suite sector itself, which spreads the word and helps the industry to continue its path of growth.
Andy is highly complimentary of the efficiency and professionalism provided by NYC Office Suites, and their reliable communication channels with officebroker.com.
“They have a well-oiled process for communicating with our team, responding quickly to our calls and handling enquiries efficiently and professionally,” commented Andy. “Our clients are businesspeople – they need an end-to-end service that moves quickly and meets their requirements, and NYC Office Suites never fail to deliver.”
Avital Shimshowitz, Vice President Sales & Marketing at NYC Office Suites, commented that the team are “honoured” to win the award.
“These are exciting times,” she said. “As we reflect on a year past and look forward to this coming year, we recognize our accomplishments derive from teamwork. Our ability to deliver service excellence starts with officebroker.com believing in us, to the entire NYC Office Suite team who follow through and care about each client’s smooth move-in, to a comfortable and satisfying stay.”
Referring to their working relationship with officebroker.com, Avital said:
“Our Sales Team have built superb communication and partnership with officebroker.com, starting with Dan Murphy, James Starre, and Geremy Rodamer just to name a few. We take pride in ensuring officebroker.com agents are up to date with every step of the sales process and make the virtual experience as close to a physical experience as we can.
“We are honored by the acknowledgement and the award and look forward to continuing nurturing our professional relationship with officebroker.com as well as bringing innovative product and services to our industry.”